Adult Protective Services

Please call 911 if it is an emergency situation to access immediate assistance.

For non-emergency situations call our Access Line 715-246-8255 between the hours of 8 a.m. - 4:30 p.m. if you have concerns or suspect any of the following.

Elder Abuse & Neglect

Involves a person age 60 or older who is subjected to physical or emotional abuse, financial exploitation, and neglect or self-neglect. Abusers are often relatives of the victim, although friends, neighbors, caregivers and strangers also commit elder abuse.

Adults at Risk Services

Involves persons ages 18-59 with a diagnosed physical or mental impairment that substantially impairs the ability to care for his or her needs that has experienced, is currently experiencing or is at risk of experiencing abuse, neglect, financial exploitation, or self-neglect to the degree to which their daily functioning is significantly impacted and their safety is in jeopardy.


Chapter 54 of Wisconsin Statutes governs the standards and procedures for guardianship of persons who are determined to be legally incompetent due to developmental disability, serious and persistent mental illness, and degenerative brain disorder or other like capacities. A guardian may be appointed to manage an individual’s medical and personal decisions (guardian of the person) and / or their financial decisions (guardian of the estate). This requires a doctor’s examination and completion of a report to the court along with a specific court process to be followed.