By calling this number, the Access Line, you can also obtain information on the services we offer through the County and / or receive information on other resources or services outside the County Agencies.
An Access Worker will gather all the information required to help the caller be connected to the appropriate services for his / her need(s). Please know that the Access Workers are not therapists.
Calls normally can last between ten to thirty minutes. Once the intake is complete, the caller will either be set with an appointment or placed on a waiting list until the specific service(s) is available. An exception to this procedure will be for individuals who are at a significant risk of harm to self or to others.