Report a Concern is a tool that can be used to communicate with county staff in regards to a non-emergency request for service between the hours of 8:00am to 5:00pm. This improved method is user friendly and helps us manage citizens’ request more effectively, to make it easier for you to report problems and to give you confirmation that your request was received, is being looked at, is being addressed and that it has been closed out. You can review your request at any time by simply logging into the Report a Concern….it’s just that easy.
Why Do I Log-In?
When you want to have your request addressed, Report a Concern will prompt you to log in and have a password as a new user. What this actually does is start a file for your request for you and allows county staff to communicate with you in regards to that particular request via e-mail and it is all kept in the system for you as well as county staff. You will be notified each time a county staff member modifies or adds comments to the request. You will not get these notifications unless you enter an email address.
Who gets my request?
Report a Concern is designed to send each request to the appropriate county staff that can properly address your request. Each request submitted will be followed by a confirmation email verifying that your request has been submitted to county staff and they will respond to you as quickly as possible.
Why do all of this?
Report a Concern is a cutting edge system designed to assist St. Croix County staff to serve its citizens in a more professional, efficient, and timely manner. Please know that our goal is to serve you, the citizens, better!